Acquisition in USTRANSCOM: An Organizational Assessment

Abstract

This research analyzed United States Transportation Command Acquisition (TCAQ) using the GAO Framework for Assessing the Acquisition Function at Federal Agencies. In 2008, the USTRANSCOM applied for and received head-of-agency authority to manage its acquisition programs, resulting in TCAQ restructuring to include the program management function. The objective of this research was to compare organizational structure, processes and critical success factors using the GAO Framework to derive a web-based survey, including conducting semi-structured interviews with TCAQ professionals and stakeholders. As a result of our research, we recommend the following suggestions to TCAQ: continue the use of cross-functional teams to maintain the collaborative environment within the organization; continue the use of Director's Calls, and evaluate the efficacy of current performance metrics; consider establishing an intern program to train entry-level project managers; and encourage and fund graduate education for applicable employees.