Mission and Installation Contracting Command Services Acquisition: Empirical Analysis of Army Service Contract Management Practices

Abstract

The purpose of this research is to conduct an in-depth analysis of services acquisition management practices in the Army. The objective of the research project is to build on the understanding developed in prior research projects and generate a data collection instrument that will identify the factors that promote or obstruct the use of best practices in acquisition management. The study will help build upon identifying factors that influence the efficiency and effectiveness of service contracts. In this study, data was collected from two Army contracting offices. This study serves as a pilot for future research to be conducted at the remaining Mission and Installation Contracting Command offices. The findings of the research show that service type affects contract characteristics and management practices. The study also demonstrates that there is a relationship between capacity and management practices. These findings show that the performance of service contracts can be improved through enhanced contract management process capabilities.