Applying Multi-Criteria Decision-Making (MCDM) to the Technology Investment Decision-Making Process

Abstract

Department of Defense (DoD) activities are pursuing innovative solutions to communication and electromagnetic warfare challenges, especially for contested electromagnetic (EM) environments. Candidate technologies suitable for this environment are in a state of near-constant change. Current approaches for selecting these technologies for investment of limited resources can be inconsistent and based on subjective assessments and biased decision-making processes. Decision-makers require a structured and objective approach to technology selection and investment decision-making. Multi-Criteria Decision-Making (MCDM) methods provide this structured, consistent, and repeatable approach (Georgiadis et al., 2013). To improve return on investment (ROI) of increasingly limited resources, candidate technologies and associated enabling products must be objectively evaluated against relevant measurable criteria. Implementing MCDM methods as part of the technology investment decision-making process increases consistency, objectivity, and repeatability of the process, leading to increased ROI of limited resources. To research applicability and value of MCDM to technology investment decisions, this paper focuses on technology evaluation within a single domain, Private Cellular Networks, for use in U.S. and mission partner tactical operations. A decision framework for Private Cellular Network technology investment decision-making is presented to serve as a model for larger and more complex technology investment decisions using MCDM methods.