Telework within Department of the Navy Shore Commands: Recommendations from History and Analysis of Industry and Academic Literature

Abstract

The COVID-19 pandemic acted as a forcing function, requiring industry—both civilian and military—to quickly adapt to maximizing telework. In this thesis, I look at the academic literature as well as military reports to analyze how the Navy could adjust its telework policy to maximize its benefits. I find that telework shows overall increased productivity and quality of life for employees, and that the risks associated with shifting traditionally on-site work to remote work are outweighed by the benefits. It is clear that telework will remain a staple in both the civilian and federal workforces. The Navy must adapt its policies to ensure it is competitive in recruiting and retaining younger generations entering the workforce.