Contract Management Process Maturity: Analysis of Recent Organizational Assessments

Abstract

This research builds upon the emerging body of knowledge on organizational assessments of contract management processes. Since the development of the Contract Management Maturity Model in 2003, several DoD, Air Force, Navy, Army, and defense contractor organizations have undergone contract management process assessments as a part of their process-improvement effort. The assessments were conducted using the Contract Management Maturity Model (CMMM) as the initial step in a program of contract management process improvement. The purpose of this research is to use these combined contract management process assessment results to characterize the current state of practice of contract management within the Department of Defense and defense organizations. This extended abstract provides the conceptual framework for the Contract Management Maturity Model (CMMM) and discusses the components of the CMMM. The symposium presentation and resulting research report will summarize the CMMM assessment ratings, analyze the assessment results in terms of contract management process maturity, discuss the implications of these assessment results for process improvement and knowledge management opportunities, and provide insight on consistencies and trends in these assessment results to defense contract management.