Mission and Installation Contracting Command Services Acquisition: Empirical Analysis of Army Service Contract Management Practices

Abstract

The overall purpose of this research is to develop a comprehensive understanding of how the Army Mission and Installation Contracting Command (MICC) manages the acquisition of services. The specific objective of the project is to build on the understanding developed in prior research projects and to identify the factors that promote or obstruct the use of best practices in acquisition management and influence the efficiency and effectiveness of service contracts performance. In this study, data was collected from eight Army installation contracting offices. The study is meant to serve as a follow-on project for research conducted at additional Mission and Installation Contracting Command offices. In prior research projects, researchers showed a relationship between service type and contract characteristics and management practices as well as a relationship between capacity and management practices. The current study confirms the findings of previous researchers and provides recommendations for improving performance of service contracts through enhanced capabilities and acquisition processes.