Mobile Device Management in the DoD Enterprise Network: Factors for Risk Management, Integration, and IT Acquisition

Abstract

The Office of the Department of Defense Chief Information Officer (DoD CIO) has developed a mobile device strategy that will require the DoD information technology (IT) system acquisition process to acquire a mobile device management (MDM) toolset to mitigate information assurance (IA) risks created through the use of mobile devices on the enterprise domain. In an effort to target affordability and control cost growth, IT professionals need to understand how IA concerns are addressed through MDM and how properly scoped solutions can be sourced to reduce project risks related to cost, schedule, and performance for projects that involve obtaining an MDM toolset through the DoD acquisition process. This research develops a mixed method study to understand the concerns of federal IT professionals who are knowledgeable about MDM and acquisition professionals who procure MDM solutions. In this research, the authors provide DoD professionals with a framework to select optimal MDM solutions through the identification of baseline requirements in order to operate effectively in a resource-constrained environment.