Analysis of Contract Management Processes at Fleet & Industrial Supply Centers (FISC) Worldwide

Abstract

The purpose of this project is to assess the contracting processes capabilities at Commander, Fleet, and Industrial Supply Centers (COMFISCS), which includes all seven Fleet and Industrial Supply Center (FISC) locations. These locations are Jacksonville, FL; Norfolk, VA; Pearl Harbor, HI; Puget Sound, WA; San Diego, CA; Sigonella, Italy; and Yokosuka, Japan. This analysis was conducted using the Contract Management Maturity Model (CMMM). The primary purpose of this study is to analyze FISC's contracting processes to identify key process-area strengths and weaknesses and to provide a road map for possible improvement if needed. This study also focuses on the specific metrics currently used by COMFISCS to measure the performance of its contracting management processes. The results will provide COMFISCS and the individual FISC Commanders a snapshot of the maturity level of their contracting processes both individually and as a whole. This will allow COMFISCS to identify the unique challenges that each individual FISC is facing and provide an assessment tool on how to effectively engage and overcome these challenges and potentially improve the organization's contracting process.