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Title: Implications of Using Computer-Based Training on System Readiness and Operating & Support Costs
Authors: Diana Angelis
Robert M. McNab
William A. Gibson
Keywords: System Readiness
Computer Based Training (CBT)
Issue Date: 18-Jul-2014
Publisher: Acquisition Research Program
Citation: Published--Unlimited Distribution
Series/Report no.: Computer-Based Training
Abstract: In the early 2000s the U.S. Navy decided to replace traditional, instructor led schoolhouse training with Computer Based Training (CBT). The move was expected to reduce training cost and time without negatively affecting the quality of sailors arriving to the Fleet. If the conversion to CBT were to have an effect anywhere in the Navy maintenance system, it should be seen in maintenance activities where sailors were performing maintenance on ships. Anecdotal evidence suggests that CBT failed to sufficiently prepare new sailors for on board maintenance and operations. To determine the validity of this claim, we examine data for the AN/SQQ-89(v) sonar. We analyze whether the US Navy's introduction of CBT significantly affected Fleet maintenance costs, actions, and training requirements. Our results suggest that CBT adversely impacts costs, actions, and maintenance hours for the sonar system, which seems to support the anecdotal evidence.
Description: Acquisition Management / NPS Faculty Research
Appears in Collections:Sponsored Acquisition Research & Technical Reports

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