A Diagnostic Approach to Building Collaborative Capacity in Interagency Context

Abstract

Federal Acquisition Reform has consistently called for more and better collaboration among participating organizations. Experience shows, however, that inter-organizational collaboration can be difficult at best. Our research focuses on imperatives of successful collaboration and aims to assist organizations in diagnosing their collaborative capacity. Based on prior research with homeland security organizations, we offer a model of inter-organizational collaborative capacity grounded in a systems perspective. We then identify enablers and barriers that contribute to collaborative capacity. A diagnostic process based on the established practices of organization development is offered to guide the design of tailored assessments of collaborative capacity. We present a comprehensive set of both interview and survey questions, based on our model, which can be used in creating a collaborative capacity audit. The ability to diagnose collaborative capacity encourages literacy around collaboration and assists leaders in determining mechanisms for developing their organizational collaborative capacity. Finally, we describe the future plans for validating these assessment tools.