Small Business Participation in Federal e-Commerce Procurement

Abstract

This study investigates the impact of commercial e-commerce portals, specifically on small businesses and federal acquisition stakeholders. Concerns arise regarding competition limitations with the dominance of platforms like Amazon. We explore how e-commerce portals like the General Services Administration (GSA) Commercial Platforms program and FedMall Marketplace can improve efficiency, cost-effectiveness, and procurement processes. Maintaining competition, transparency, vendor verification, and small business support are vital. Our research suggests centralizing e-commerce procurement, promoting small business participation, and negotiating no-fee advertising for small business suppliers. Furthermore, addressing internal acquisition weaknesses involves expanding vendor participation, strengthening technology infrastructure, providing comprehensive small business training, and exploring flexible contract terms. These strategies aim to unlock the full potential of government procurement, fostering a thriving ecosystem that benefits all stakeholders.