Integration of Digital Tools in the Department of the Air Force Service Acquisition Process

Abstract

The Department of the Air Force (DAF) is confronted with the urgent need to adapt its service acquisition processes to the rapidly evolving landscape of information and technology. This necessitates the strategic integration of cutting-edge digital tools, presenting both challenges and opportunities. This study aims to identify the digital tools suitable for integration into the DAF service acquisition process through a systematic literature review and interviews. The findings culminate in a matrix illustrating the merging of digital tools within the DAF service acquisition process. The matrix is developed to map these tools to specific stages of the acquisition process, facilitating strategic alignment. Additionally, the study identifies and discusses the benefits and challenges associated with the adoption of digital tools. By synthesizing insights from literature and interviews, this research contributes to a comprehensive understanding of the opportunities and challenges in integrating digital tools into the DAF acquisition process. It concludes with recommendations for DAF leadership to apply to current and future digital tool and service acquisition decisions.